Notice of Upcoming Privacy Policy Changes
Notice published on: December 29, 2025
Effective date: February 1, 2026
Until February 1, 2026, the current Privacy Policy continues to apply. View current Privacy Policy
Omnistrate Privacy Notice (Effective February 1, 2026)
We, Omnistrate Inc., ("Company", "we", "us", "our") are the owners of the website available at https://www.omnistrate.com/ (the "Website"). The Website showcases the Company's product available at https://omnistrate.cloud (the "Product/s"). The Website and Product are hereinafter collectively referred to as the "Platform".
We respect data privacy rights and are committed to protecting personal data collected on this Platform. This privacy notice ("Privacy Notice") sets forth how we collect, use and protect the personal data collected on this Platform.
PLEASE READ THIS PRIVACY NOTICE CAREFULLY. BY CREATING AN ACCOUNT OR BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY NOTICE AND YOU CONSENT TO OUR USE OF YOUR PERSONAL DATA IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY NOTICE. IF YOU DO NOT AGREE TO THIS PRIVACY NOTICE, YOU MAY WITHDRAW YOUR CONSENT OR CHOOSE NOT TO PROVIDE YOUR PERSONAL DATA ON THE PLATFORM. SUCH AN INTIMATION TO WITHDRAW YOUR CONSENT CAN BE PROVIDED BY EMAIL ON [email protected]
IF YOU ARE ACCESSING THE PLATFORM ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY NOTICE AND, IN SUCH AN EVENT YOUR USE OF THE PLATFORM SHALL REFER TO THE USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AUTHORITY (TO PROVIDE ANY PERSONAL DATA OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, THEN YOU SHOULD REFRAIN FROM USING THE PLATFORM.
This Privacy Notice is an electronic record in the form of an electronic contract compliant and construed in accordance with data protection laws of the applicable jurisdictions.
1. Definitions
"Personal Data" means any information/ data that relates to an identified or identifiable natural person;
"User(s)" "you", and "your" shall mean individuals that visit/use/access the Platform;
"Customer" shall mean an entity, organization, or any individual person who subscribes to or avails the Product;
"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data;
"Processor" means a natural or legal person, public authority, agency or other body that processes Personal Data on behalf of the Controller.
2. What Personal Data Is Collected By Us?
We may collect your Personal Data in the following ways:
Personal Data collected through Platform: You may provide Personal Data when you visit our Platform, schedule a demo of our Platform, or contact us through the 'Contact Us' page on our Platform or register for an event organized by us or our partners. You may provide Personal Data including but not limited to your name, email address, contact information, company name, and any other information that you provide us.
Account Creation: We may collect Personal Data that you may share with us including but not limited to your name, email address, company name, company URL, password and any other information as necessary when registering or subscribing to our Product.
Communications: We may collect the Personal Data you provide when you contact us to inquire about our Platform. Such information may include but is not limited to your name, email address and any other information you provide, including your interests in relation to our service. We use this information to communicate with you about your inquiry and interests.
Career Opportunities: If you write to us through the email displayed on the Website for an employment position, we may collect your information including but not limited to contact information, educational and work history, employment interests, information obtained during interviews and any other information you choose to provide.
Social media platforms: We may receive your Personal Data when you access our social media pages or interact with us on social media platforms including Facebook, X (Twitter), YouTube and/or LinkedIn. Such Personal Data may include your social media handles, name, any personal data you share via direct messages, details about your profile, or any other personal data that you may share with us.
Online Identifiers and Log Data: When you use or access our Platform, we may collect information about your device and software, IP address, domain names, access times, operating system, browser type, web log data, access time and referring website addresses.
We may receive information including personal data from our Customers when we provide services. We manage your personal data on behalf of the Customer and shall process personal data as per the instructions received from the Customer. For Personal Data processed on behalf of Customer please refer to Clause 3 of this Privacy Notice.
3. What Personal Data Do We Process On Behalf Of The Customer?
This section concerns the Personal Data of the individuals collected by the Customer, and such collection may be facilitated by us.
The Company as a Data Processor: The Customer sets the purpose and means of processing of such Personal Data. We process such Personal Data only on behalf of and on the instructions of the Customer and for the purposes of rendering our services to the Customer.
Customer Privacy Notice: If you are the User of our Product and your Personal Data was shared with us by the Customer, the privacy notice of the Customer, on whose behalf we collect and process your Personal Data, will apply. This means that any enquiry, request, objection or complaint that you as a User may have in connection with the collection and/or processing of Personal Data that forms part of your usage should be addressed to and resolved by the Customer.
Personal Data: Depending on the nature of services and Customer requirements the Company processes Personal Data on behalf of Customer/s. We may process Personal Data including but not limited to the Basic Personal Details (e.g. name, contact information, etc.), First and Last Name, Email Address, IP address, and any other information provided to us.
In the course of providing support and troubleshooting services, we may have incidental access to Customer data. However, we only use it as necessary to resolve issues, ensuring confidentiality and compliance with applicable privacy laws.
Further, the Personal Data processed on behalf of the Customer may differ based on the specific requirements, The Company remains the data processor, and the Customer is responsible for providing adequate privacy notices.
Customer Responsibility: The Customer represents that it has acquired all necessary consents and/or relies on other appropriate legal basis for the processing of Personal Data of end-users. Customer confirms that end-users have been informed about that their Personal Data is transferred to the Company as a Processor and other third parties used by the Company for the provision of services.
We will process the Personal Data for as long as we provide services to the Customer, and as long as the Customer maintains active accounts for such users.
4. Cookies
We use cookies and/or similar first-party and third-party tracking tools to track user traffic patterns. Tracking tools used also include beacons, tags and scripts to collect and track information and to improve and analyse our Platform. You may choose to disable cookies through your browser settings. For more information, please refer to our cookie Notice https://omnistrate.com/cookie-policy
5. Accuracy of Information
Users undertake that they shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Data shared with us whether of its own or any third party. In the event the User is sharing any Personal Data on behalf of a third person, the User represents and warrants that they have the necessary authority to share such Personal Data with the Company, obtained written consent from such third party and the Company shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Data shall be subject to the terms and conditions of this Privacy Notice.
6. How We Use Your Personal Data
We use Personal Data for the following purposes:
To Provide Platform Information and Respond to Requests: To inform you about our Platform, services, and features, and to address your inquiries or requests efficiently.
Relationship Management: To maintain and manage our relationship with Platform visitors, Customers, Users, prospective customers and other stakeholders effectively.
Service Delivery and Support: To deliver our contractual services, enable seamless use of the Platform and associated features, and provide support, troubleshooting, and assistance as required.
Communication and Updates: To communicate with you about the Platform, including sending service-related notices, operational updates, changes, and other important announcements. Where permitted, this may also include promotional communications with you.
Inquiry Handling and Technical Support: To address your questions, concerns, or issues and to provide prompt technical assistance.
Platform Improvement and Usage Analytics: To analyze usage trends and understand how the Platform is used, in order to develop, improve, and troubleshoot the performance and functionality of the Platform.
Internal Record Maintenance: To maintain accurate and up-to-date internal records for organizational purposes.
Job Applications: To process applications and assess candidates when you apply for a position with our organization.
Fraud Prevention and Security: To detect, prevent, and address fraudulent activities, unauthorized access, and other security threats.
Legal and Regulatory Compliance: To comply with applicable legal, regulatory, and statutory obligations.
7. How We Disclose Your Personal Data
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Data to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Data in the following cases:
Affiliates: We may provide your Personal Data to our affiliates to enable them to improve the services, provide feedback and respond to their queries.
Service Providers: We may share your Personal Data with the service providers (such as cloud hosting, customer support, or communications providers) who work with us in connection with operating the Platform and/ or providing the services. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Notice.
Merger or Acquisition: We may transfer your Personal Data if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Platform, to a third party. Any such third party or resultant entity that receives your Personal Data shall have the right to continue to use your Personal Data in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
Safety, Legal and Regulatory Authorities: We may process or disclose your Personal Data in connection with our cooperation with public or government authorities, courts, or regulators, where required to comply with applicable laws, regulations, legal processes, or lawful requests. We may also process or disclose Personal Data where reasonably necessary to protect against misuse or abuse of the Platform, protect the security and integrity of our systems, enforce our agreements, or protect the rights, safety, and property of Omnistrate and individuals affected by such matters. Any such processing or disclosure is limited to what is necessary for the relevant purpose and is carried out in accordance with applicable legal requirements. Where required by law, we may also process Personal Data to comply with judicial proceedings, court orders, or other legal obligations to which we are subject.
8. Data Retention
We will retain User's Personal Data as long as it is required to be retained for the purpose of provision of the services on our Platform. We may also retain and use the User's Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. International Data Transfers
We may transfer your personal data to locations in the United States or other such locations depending on the underlying infrastructure for our Platform. All such transfers are subject to appropriate legal requirements as per the applicable privacy and data protection laws.
10. How we Secure Your Personal Data
We use appropriate technical, organizational, and administrative measures, including access controls, encryption, and monitoring, to protect Personal Data. While no system can be entirely risk-free, we continuously review and improve our security practices to help safeguard Personal Data.
11. Your Privacy Rights
In accordance with applicable law, you have the following rights in respect of your Personal Data:
right to withdraw consent at any time where we are relying on consent to process Personal Data.
Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request. All requests for Personal Data will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact [email protected].
12. Information for EU and UK Residents
Residents of the European Union ("EU") and United Kingdom ("UK") should note that this Privacy Notice has been updated in accordance with the requirements of the EU General Data Protection Regulation ("GDPR") and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing ("UK Privacy Laws"). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal information collected as a result of your use/access of the Website and Processors of the Personal information collected as a result of your use/access of the Platform.
Legal Basis (for EU residents and UK residents): We will not process your Personal Data without a lawful basis to do so. We will process your Personal Data only on the legal basis of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests. Disclosures are made only as necessary for these purposes and based on a lawful basis (such as the performance of a contract or our legitimate interests).
Transfer of your personal information across borders (for EU Residents): The Personal Data we collect (of EU and UK residents) is stored on servers located globally. Personal Data might be processed outside the EU/UK. We collect and transfer Personal Data outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. We may transfer your data to recipients located outside the EEA. In such cases, we use the Standard Contractual Clauses as transfer mechanism. If you have questions, please contact [email protected].
Your Rights (For EU and UK Residents):
You have the right to request us:
Right to access i.e. to let you know what Personal Data belonging to you, we hold in our possession,
Withdraw consent at any time where we are relying on consent to process your Personal Data,
UK residents have the right to make a complaint at any time to the Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise any of these rights, please contact [email protected].
Governing Laws: For any EU and UK residents, this Privacy Notice shall be governed by the provisions of the GDPR and UK Privacy Laws.
13. Choice and Opt-Out
We may send you communications including but not limited to (a) notices about your use of our Platform and/or Website, including those concerning violations of use, (b) updates, (c) promotional information regarding our services, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions. Alternatively, you can opt out, any time, by emailing [email protected] with your specific request.
14. Governing Laws and Disputes
This Privacy Notice shall be construed and governed by the laws of the United States. You agree that the courts of Delaware, United States shall have exclusive jurisdiction over such disputes.
15. Changes to this Privacy Notice
Please revisit this page periodically to stay aware of any changes to this Privacy Notice, which we may update from time to time. If we modify this Privacy Notice, we will make it available through the Platform and indicate the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through our Platform.
16. Contact Us
If you have any questions, concerns or grievances regarding this Privacy Notice or wish to withdraw your consent in relation to the processing of your Personal Data, you can reach out to our appointed data privacy compliance officer or grievance redressal officer at [email protected].
Office Address:
541 Jefferson Ave STE 100,
Redwood City, CA 94063
For EU Representation
Rickert Rechtsanwaltsgesellschaft mbH
Omnistrate
Colmantstraße 15
53115 Bonn
Germany
Email - [email protected]
For UK Representation
Rickert Services Ltd UK
Omnistrate
PO Box 1487
Peterborough
PE1 9XX
United Kingdom
Email - [email protected]